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FAQs & Room Directory
Dazed and confused? Discover a treasure chest of information about Zoku Paris below!
FAQ Page
General Info
Zoku has invented a new category within the hotel industry with its home-office hybrid concept and award-winning Zoku Loft. Opened in 2016 by Dutch entrepreneurs Hans Meyer and Marc Jongerius, Zoku is named after the Japanese word for family, tribe or clan. Zoku facilitates international living, working and conscious traveling for the growing population of globetrotting professionals, digital nomads and remote workers. Its multipurpose business facilities make it a hospitality frontrunner in the future of work, providing hybrid work solutions for employees to reconnect while working-from-anywhere.
The bold concept, which goes far beyond the standard hotel proposition of “putting heads in bed”, has won numerous awards, received rave reviews from guests and is praised for its vibrant Social Spaces, sustainability initiatives and unique community that facilitates connections between residents and locals. Zoku achieved B Corp certification in 2018, becoming one of the first hotels in the world to receive this recognition, and was voted “one of the 25 coolest hotels in the world” by Forbes. Zoku recently expanded to include three new locations to its portfolio of European hubs: Copenhagen and Vienna in 2021 and Paris in April 2023.
Lofts & Rooms
As Zoku is a home-office hybrid for business travelers, we are not ideal for children.
If your family is in town, we have baby cots available (age 0 – 2).
Please note that the Zoku Loft cannot accommodate children and infants, but the Zoku Loft XL, Zoku Loft XXL and Zoku Apartment can accommodate a maximum of one infant or child.
Zoku étant un hybride domicile-bureau destiné aux voyageurs d'affaires, il n'est pas idéal pour les enfants.
Si votre famille est en ville, nous disposons de lits pour bébés (de 0 à 2 ans).
Veuillez noter que le Zoku Loft ne peut pas accueillir d'enfants ou de nourrissons, mais que le Zoku Loft XL, le Zoku Loft XXL et le Zoku Apartment peuvent accueillir au maximum un nourrisson ou un enfant.
Checkin & Checkout
Facilities & Services
Taking your own car? We don't offer parking in our building, but you're welcome to use the Parking Indigo Palais de Justice parking garage, which is close by Zoku Paris. For only €42 a day, store your car safely in the garage and come pay with us on our 8th floor. Staying for longer than 2 days? Ask our Sidekicks for a weekly or monthly pass. Get directions here.
You can have your package sent to Zoku prior to or during your stay. In order to make sure the package gets into the right hands, it is crucial to write the ‘ship-to’ address including your reservation number for confirmation. The proper mailing address to be used for the shipment of boxes or other parcels to Zoku is as follows:
Zoku Paris
The name on your reservation and confirmation number (this is crucial!)
48 Avenue de la Porte de Clichy
75017 Paris
France
T: (Your phone number)
Please inform us when you are expecting a package by sending an e-mail to helloparis@livezoku.com or calling +33 1 86 261 067.
Upon receipt, parcels are placed in Zoku’s receiving room. When your package is received before its intended arrival, a message is added to your reservation as a reminder upon check-in. You can contact one of our Sidekicks in order to collect your mail.
If we receive your package during your stay, one of our Sidekicks will try to give call your Loft.
For safety reasons, Zoku will not accept any packages, letters, including concert tickets after check-out. We cannot be held responsible for lost or damaged goods.
Vous avez votre propre voiture ? Nous ne proposons pas de parking dans notre bâtiment, mais vous pouvez utiliser le parking Indigo Palais de Justice, qui se trouve à proximité de Zoku Paris. Pour seulement 42 € par jour, vous pouvez garer votre voiture en toute sécurité dans le garage et venir payer avec nous au 8ème étage. Vous restez plus de 2 jours ? Demandez à nos Sidekicks un abonnement hebdomadaire ou mensuel. Pour savoir comment vous y rendre, cliquez ici.
Oui, nous le faisons ! Il vous suffit de demander à l'un de nos Sidekicks au 8e étage si vous souhaitez organiser cela et nous nous ferons un plaisir de vous appeler dans la matinée.
Eat & Drink
Work & Meet
We love helping global and remote teams come together in-person and connect! Just send in your request to our Meeting & Events team at meetparis@livezoku.com and we’ll take it from there.
Nous aimons aider les équipes internationales et distantes à se réunir en personne et à se connecter ! Envoyez simplement votre demande à notre équipe Meeting & Events à l'adresse meetparis@livezoku.com et nous nous en occuperons.