The Duty Manager is responsible for managing, coaching, training and helping the Sidekicks team. The Duty Manager acts like a spider in the web ensuring Zoku’s operations are ran smoothly and without hick ups. He/she is responsible for efficient scheduling, and supports the operational team when and where needed, to make sure the Sidekicks can do what they are best at; provide excellent service to our residents. The building, services and facilities have no secrets to the Duty Manager, he/she is a jack-of-all-trades who thinks in solutions. The Duty Manager reports to the Hotel Lead.

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• You are end responsible for the smooth running of the operations – jumping in when and where needed;
• You are continuously on the floor – ensuring all Sidekicks perform up to Zoku’s standards;
• You are the trouble-shooter in case of issues arising during shift;
• You are the contact person for bigger resident’s issues;
• You coordinate maintenance tasks and help out in case no one is available;
• You are end responsible for proper handling of safety and security procedures;
• You create, maintain, communicate the operational schedule;
• You coach and guide the operational team and you are end responsible for grooming, punctuality etc of your team;
• You order all operations related supplies.

  • Have a warm heart and able to keep their heads cool;
  • Are enthusiastic, humoristic and friendly;
  • Have an entrepreneurial spirit, like to discover new things;
  • Are reliable and stress-proof;
  • Have strong communication skills;
  • Have experience in working in an operational hotel environment (preferably rooms 
division) is a must (as internship also accepted);
  • Have an international background, experience in guest relations are seen as a plus.
  • You are a student that is looking into gaining valuable experience as an intern, as part of your MBO+, HBO (college) or Master degree in the fields of Hospitality, Communication;
  • You are fluent in English, other languages are a plus;
  • You are an EU resident or have a valid working and living permit;
  • You are fully flexible / no fixed working days/hours;
  • You love to work, as we need you full time.
  • 300€ internship allowance per month
  • Full time – 40 hours a week
  • Min. 6 months internship
  • 10 holidays
  • A cool comfy uniform – no more looking like a log!
  • Loads of trainings on the job
  • Cool Benefits
Boek nu vanaf €130 Boek nu vanaf €130
Duty Manager<br>Intern