Given our objective to create an international network of Zokus around the world and our success of Zoku Amsterdam, Zoku is preparing itself for speedy growth. With 2 new confirmed locations, Copenhagen and Vienna opening in 2020, Zoku is in a continuous learning and transformation process with technology at the center. We are currently establishing the foundations of our enterprise architecture, our data capabilities, ICT governance and reliability standards. This way we can sustain our growth and more than that, explore the creation of digital opportunities and new business models driven by technology, benefiting our residents first and foremost. To help us with this exciting ambition we are looking for an enthusiastic addition to our team to represent Technology in business discussions and ensure that the necessary technology capabilities, needed by business, are developed.
The Tech Lead reports to the Head of Operations, based in Amsterdam.

Apply here


  • Translate business strategy into technology strategy; work with other departments within Zoku to help them translate their needs into a coherent vision that defines the roadmap of technology products
  • Develop business cases that support each technology effort
  • Oversee the implementation of technology solutions by aligning with all internal and external stakeholders
  • Drive smart technology investments by driving changes in application, infrastructure, process and IT tools architecture taking into account enterprise architecture principles
  • Take ownership of all IT services and maintenance of IT systems for all locations
  • Develop and maintain the IT budget
  • Coordinate the efforts and ensure the success of the IT implementation in new locations
  • Document and verify if suppliers fulfill agreed Service/Operation Level Agreements
  • Overview and own the correct governance, security and reliability of all IT systems
  • Keep track of innovations and emerging technology developments to apply at Zoku


  • When all internal stakeholders adhere to the strategy, roadmap and architecture you have helped define
  • When metrics you help define to measure success for each initiative are accomplished
  • When project execution goes according to plan, time and in line with the budget
  • When security leaks are under control, and active security is strengthened
  • When you can predict with a level of certainty next-year ICT investments
  • When all systems and applications are running smoothly
  • Have experience in establishing business metrics and research questions to inform and evaluate new initiatives
  • Are able to formulate plans starting from requirements definition to delivery, collaborating with other internal and external stakeholders, managing projects within time and budget constraints
  • Can balance responsibilities on multiple project initiatives at once
  • Are experienced in working with lean/agile approaches, and are excited to initiate transformations within an organization
  • Have strong communication skills, able to maneuver with different stakeholders, from C-suite to ICT providers, team members and residents
  • Can explain complex concepts clearly to technical and non-technical audiences
  • Have experience in business process reengineering
  • Have a good sense of humor, are result driven and have a hands-on mentality
  • You have 5+ years’ experience in IT consulting or technology innovation roles
  • You have a Bachelor degree in Computer Science or Engineering, a Product Management background is also an alternative
  • You have experience in solution and architecture design of enterprise systems
  • You speak English fluently, Dutch and other languages are a big plus
  • A market conform salary and incentives package, in accordance with experience and know-how
  • Full time (40 hours) position at “One of the 25 Coolest Hotels in the World” – according to Forbes
  • 25 vacation days
  • Enrolled in the company pension scheme
  • An annual budget that can be applied for personal development
  • Phone contract and laptop from Zoku
  • Exciting on-the-job training opportunities
  • Lots of cool wanna-have benefits
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Large dining events at Zoku, group dining at the living kitchen in Amsterdam