WHAT THE SIDEKICK?

Zoku needs Sidekicks that easily connect to people, provide a warm welcome and help residents from A to B instead of being a traditional formal waiter. As a Sidekick, you will be our residents’ go-to person, connector and problem solver. One day you might be welcoming residents helping them to check in or out, the next day you might rock the bar, showing off your barista skills, while helping out serving people in the Living Kitchen the day after that. The Sidekick position reports to the Duty Manager on shift.

Apply here

WHAT WILL YOU DO?

Whatever position you are filling for the day, all Sidekicks are responsible for being the first point of contact to anyone walking through Zoku’s doors. You are the glue that holds this place together and responsible for the social atmosphere within Zoku. You are responsible for creating memorable moments with your amazing Latte art, firm hand shakes (or high-5) or beer recommendations.

Above all else, our main mission is to make people happy, connected and cared about, as we are in the business of taking care of people. Below you will find a glimpse of what the main responsibilities are per position:

 

ROOMS

Here you are the first person guests run into, you are the one welcoming them with a handshake, taking care of them, checking them in/out, giving them the low down on all things good and answering any question that comes your way.

BAR

At the bar, you’re both a barista as well as a beer master, preparing all drinks and serving people while acting as a social connector among residents, guests and members.

LIVING KITCHEN

As the chef’s right hand you are there helping them run a smooth show, whether it be breakfast, lunch, brunch or dinner. You welcome, assist and connect with guests and ensure that every person that walks through the Living Kitchen leaves with a smile on their face.

MEETING & EVENTS

You are a connector and assistant, connecting guests to their meeting spaces and assisting them with anything they need during their day. Ultimately, supporting our Meeting and Events team to help create kick-ass events.

A day as a Sidekick

Rooms

Welcoming residents & guests

Connecting & socialising

Cleaning

Administrative tasks

F&B

Mise en place

Cleaning

Connecting & Socialising

Refilling Supplies

Bar

Taking and making orders

Cleaning

Connecting & Socialising

Refilling supplies

Meeting & Events

Setting up & Cleaning

Welcoming & making sure people feel at ease

Refining supplies

WE LOVE PEOPLE WHO... Must haves What's in it for you?
  • Have a background in serving and/or helping people
  • Love to take care of an unforgettable stay where people feel at home and get connected with others and the city surrounding them
  • Are ready to change the way guests are treated in the hospitality industry by always providing their service in better, more creative ways
  • Are genuinely friendly, pro-active and open
  • Love putting a personal touch on their service
  • Are eager to get the best out of themselves and their peers
  • Want to know and share everything about Amsterdam
  • Don’t mind getting their hands dirty (e.g. tidying up the living room, scrubbing the bar)
  • You are fluent in English. Other languages are a plus
  • You are an EU resident or you have a valid working and living permit for the Netherlands
  • You are fully flexible/no fixed working days/hours, including weekends
  • You love to work hard, all while having a blast
  • International and hotel experience are a plus
  • € 1.900 gross per month (for full time)
  • Full time – 40 hours per week / Part time – min. 16 hours per week
  • 25 holiday days
  • Enrolled in the Hospitality retirement fund
  • A cool comfy uniform – no more looking like a log!
  • Lots of trainings on the job
  • Cool benefits
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Large dining events at Zoku, group dining at the living kitchen in Amsterdam