WHAT THE SIDEKICK?

Zoku needs Sidekicks that easily connect to people, provide a warm welcome and help residents from A to B instead of being a traditional formal waiter. As a Sidekick, you will be our residents’ go-to person, connector and problem solver. You will need to love sharing advice, looking after people and building a nest for our residents and always striving to provide service in better and more creative ways. The job of a Sidekick is highly versatile, flexible and focused completely around Zoku’s residents and making them feel at ease while connecting them to others. One day you might be welcoming residents helping them to check in and out, the next day you might rock the Kindred Spirits Bar, showing off your barista skills, while helping out serving people in the Living Kitchen the day after that. The Sidekick position reports to the Duty Manager on shift.

Apply here

WHAT WILL YOU DO?

Whatever position you are filling for the day, all Sidekicks are responsible for being the first point of contact to anyone walking through Zoku’s doors. You are the glue that holds this place together and responsible for the social atmosphere within Zoku. Above all else, our main mission is to make people happy as we are in the business of taking care of people.

Below you will find a glimpse of what the main responsibilities are per position:

ROOMS

As the first person to run into, you’re taking care of residents, checking them in/out and answering any of their questions.

KINDRED SPIRITS

At the Kindred Spirits Bar, you’re both a barista as well as a beer master, preparing all drinks and serving people while acting as a social connector among residents, guests and members.

LIVING KITCHEN

As the chef’s right hand, you’re helping him/her with running breakfast/lunch or dinner smoothly while welcoming, assisting and socializing with anyone grabbing a bite.

MEETING & EVENTS

You help welcoming all guests coming in for their meeting and help create a special experience for them, setting up the space as well as providing them with service during the day.

A day as a Sidekick

Rooms

Welcoming residents & guests

Connecting & socialising

Cleaning

Administrative tasks

Living Kitchen

Mise en place

Cleaning

Connecting & Socialising

Refilling Supplies

Kindred Spirits

Taking and making orders

Cleaning

Connecting & Socialising

Refilling supplies

Meeting & Events

Setting up & Cleaning

Welcoming & making sure people feel at ease

Refining supplies

WE LOVE PEOPLE WHO... MUST HAVES WHAT'S IN IT FOR YOU?
  • Have a background in serving and/or helping people
  • Love to take care of an unforgettable stay where people feel at home and get connected with others and the city surrounding them
  • Are ready to change the way guests are treated in the hospitality industry by always providing their service in better, more creative ways
  • Are genuinely friendly, pro-active and open
  • Love putting a personal touch on their service
  • Are eager to get the best out of themselves and their peers
  • Want to know and share everything about Vienna
  • Don’t mind getting their hands dirty every now and then (e.g. tidying up the living room, scrubbing the bar)
  • You have worked in hospitality or in a similar customer facing industry
  • You are fluent in English, German and/or other languages are a big plus
  • Experience with a PMS or POS software is a plus
  • You are an EU resident or have a valid working and living permit to work in Austria
  • You are fully flexible / no fixed working days/hours
  • You love to work, we are looking to fill a mix of full time (40 hours per week) and part time (min. 20 hours per week) Sidekicks positions
  • A market conform salary of €1.788 gross per month based on full-time
  • Full time (40 hours) and Part time (min. 20 hours per week) position at “One of the 25 Coolest Hotels in the World” according to Forbes
  • 25 vacation days to relax and unwind, based on full time
  • A stylish uniform – no more looking like a log!
  • Exciting on-the-job training opportunities
  • Cool Benefits
Apply here
Book now
Large dining events at Zoku, group dining at the living kitchen in Amsterdam
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