MAKE A DIFFERENCE IN YOUR INTERNSHIP

The Reservations and Communications Intern loves great conversation and is the first and central point of contact for our guests.

They’re responsible for coordinating Zoku’s reservations and guest communications throughout all of our properties in Amsterdam, Copenhagen and Vienna.

You will learn from a team of Commercial rockstars, while working routinely with our international Meeting & Events Coordinators. You will be reporting to Zoku’s Reservations & Brand Communications Manager and work alongside our Marketing and Sales teams.

Want to take on the challenge?

Apply here

WHAT WILL YOU DO?

No day looks the same as a Reservations & Communications Intern, but here is a glimpse of what you can expect: 

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Hitting the books

You’ll be responsible for processing all incoming requests, while managing all overnight and group enquiries. This includes answering any in-house questions.

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Keep up a good rep

You will help monitor and control our online OTA channels, keeping tabs on and providing optimistic, yet constructive responses to guest reviews and feedback.

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You’ve got mail

Strengthen your communication skills by communicating daily with our future guests. You'll be the first point of contact to all of our branded email inboxes.

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Love a good chat

With a love for good conversations, you’ll also be responsible for answering guest questions and following-up with bookings requests over the phone.

A day in the life

Reservations and Communications Intern

Answering phone calls and emails

Replying to online reviews

Processing incoming requests into the system

Working on projects

Working at a "good company" company

If you haven’t met us before, we’re Zoku. A home base for holiday and business travelers who want to live and work in a city anywhere from a few days to a few months. We’re a home-office hybrid with hotel services, which offer a relaxed place to live, work and socialize with like-minded people while getting wired into the city.

Some things we’re proud of…

  • We’re “one of the 25 coolest hotels in the world” as quoted by Forbes.
  • We have 3 locations across Europe: in Amsterdam, Copenhagen and Vienna – with more future locations to come!
  • Our employees come from 29 different nationalities and speak a total of 20 languages.
  • We believe in an equal workforce with a team of 51% women.
  • We’re a certified BCorp and being socially responsible is at our core.

Being a part of Zoku is being a part of something bigger

We’re not just another workplace, but a second home. We believe in working hard, but playing harder. We never forget a birthday, we celebrate every milestone, and we believe in putting our people first. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.

Join the family
We love people who... A few dealbreakers What's in it for you?
  • Bring good vibes, are friendly and always seem approachable – even by phone.
  • Can keep a cool head and warm smile even during the busy or stressful times.
  • Have a can do, entrepreneurial spirit that’s all about discovering new ideas and solutions.
  • Have a very good eye for details and love to multitask.
  • Want to be the king or queen of communication, always keeping it professional while maintaining Zoku’s TOV.
  • Have prior experience working in hotels or other communication and reservation oriented roles, e.g. front office, sales or call center/helpdesk.
  • Are interested in exploring and learning more about distribution, reputation, communications or revenue management.
Apply here
  • You are a student looking for a life altering experience as an intern. You can be studying at either MBO+, HBO/university or master degree level in the fields of Hospitality or Communication.
  • You are fluent in both written and spoken English, other languages would be a plus.
  • You are an EU resident or have a valid working and living permit for The Netherlands.
  • You are flexible, as you’ll have no fixed working days/hours.
  • You love to work, as we will need you full time.
Apply here
  • Internship allowance of € 500 per month.
  • Full time (40 hours) internship placement at one of the 25 coolest hotels in the world.
  • 6 months internship minimum.
  • 10 holiday days (per 6 months).
  • Exciting on-the-job training opportunities.
  • A fun, young, multi-national company with colleagues from across the globe to meet, learn, and grow from.
  • A friends and family rate at all of our locations in Amsterdam, Copenhagen & Vienna.
  • Fun events throughout the year to celebrate achievements and milestones.
  • An honorary drinking name that you can get at one of our legendary Zoku parties.
Apply here
Book now
Large dining events at Zoku, group dining at the living kitchen in Amsterdam
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