The Reservations and Communications Intern loves great conversation and is the first and central point of contact for our guests.
They’re responsible for coordinating Zoku’s reservations and guest communications throughout all of our properties in Amsterdam, Copenhagen and Vienna.
You will learn from a team of Commercial rockstars, while working routinely with our international Meeting & Events Coordinators. You will be reporting to Zoku’s Reservations & Brand Communications Manager and work alongside our Marketing and Sales teams.
Want to take on the challenge?Apply here
No day looks the same as a Reservations & Communications Intern, but here is a glimpse of what you can expect:
You’ll be responsible for processing all incoming requests, while managing all overnight and group enquiries. This includes answering any in-house questions.
You will help monitor and control our online OTA channels, keeping tabs on and providing optimistic, yet constructive responses to guest reviews and feedback.
Strengthen your communication skills by communicating daily with our future guests. You'll be the first point of contact to all of our branded email inboxes.
With a love for good conversations, you’ll also be responsible for answering guest questions and following-up with bookings requests over the phone.
Answering phone calls and emails
Replying to online reviews
Processing incoming requests into the system
Working on projects
If you haven’t met us before, we’re Zoku. A home base for holiday and business travelers who want to live and work in a city anywhere from a few days to a few months. We’re a home-office hybrid with hotel services, which offer a relaxed place to live, work and socialize with like-minded people while getting wired into the city.
Some things we’re proud of…
We’re not just another workplace, but a second home. We believe in working hard, but playing harder. We never forget a birthday, we celebrate every milestone, and we believe in putting our people first. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.
A place you can call a second home, even on your first visit.
So much more than a long stay hotel. It’s a neighborhood.
Where the neighbors borrow more than a cup of sugar.
They share ideas and ambitions.
They mix the local lowdown with the global highlights.
Where the word on the street keeps you streets ahead.
For this is a ‘good company’ company where everyone can bring their dreams to the table.
Where those busy connecting the world can catch up with each other and the scene surrounding them.
Smart and uncompromising, Zoku is a hive of smart lofts and friendly spaces, designed so you can stay connected, well rested and throw yourself into your work, your play and our city.
This is a place that is furnished to fit, not to split.
Encouraging each other to live, not exist.
To dream, not sleep.
To smarten up, rather than dumb down.
To go at it together, rather than alone.
Together we can work hard, play strong and rest easy.
Whilst we blur borders, combine cultures and live our dreams.