Are you a jack (or jane) of all trades who loves to connect with people and gets a kick out of solving tricky operational puzzles? Then keep reading!
As a Duty Manager you act as a spider in the web, ensuring Zoku’s operations are running smoothly. You’ll coach, train and set up our team of Sidekicks (the operational team) up for success. The role of a Duty Manager is very versatile and fast-paced. You’ll support our operational team when and where needed, empowering them to be their best and to provide the true Zoku experience while keeping excellent service standards and facilities on par.
You’ll report to our General Manager and work amongst a team of enthusiastic, highly motivated Duty Managers where each individual will specialize in a specific area of service. In this case, we’re looking for someone who will serve as a rooms specialist and/or has a background in Food & Beverage. We will be opening our fourth location in Paris, France, in Q1 2023, in the 17th district, right next to the iconic Tribunal de Paris. In this role, you will play a key role in the pre-opening of our newest Zoku.
Sounds like a fit?Apply here
No day looks the same as a Duty Manager… but here’s a glimpse of what you can expect:
You are very hands-on and actively support the Sidekicks on the floor to ensure every Resident receives a true Zoku-like experience. You jump in when and where needed and are the contact person for larger Resident requests.
You coach, guide and train the operational team. You ensure Zoku’s values are lived by on the work floor, while always having fun and ensuring excellent service. You also create, update, and communicate the working schedules of the team alongside your fellow Duties.
In case of issues arising during your shift, you will act as the main trouble-shooter and mediate tasks when no one else is available. You are also the end person responsible for properly handling safety and security procedures.
As part of the Duty Managers team, you are responsible for all Rooms Division and F&B matters. You are the main contact person with our outsourced housekeeping party, you enjoy structuring all rooms related procedures, managing restaurants reservations and check the payment handling. In short, you are a Jack/Jane of all trades when it comes to hotel operations.
Being on the floor
Ad-hoc problem solving
Administrative rooms division tasks and manage ordering
If you haven’t met us before, we’re Zoku. A home base for holiday and business travellers who want to live and work in a city anywhere from a few days to a few months. We’re a home-office hybrid with hotel services, which offer a relaxed place to live, work and socialize with like-minded people while getting wired into the city.
Some things we’re proud of…
We’re not just another workplace, but a second home. We believe in working hard, but playing harder. We never forget a birthday, we celebrate every milestone, and we believe in putting our people first. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.
A place you can call a second home, even on your first visit.
So much more than a long stay hotel. It’s a neighborhood.
Where the neighbors borrow more than a cup of sugar.
They share ideas and ambitions.
They mix the local lowdown with the global highlights.
Where the word on the street keeps you streets ahead.
For this is a ‘good company’ company where everyone can bring their dreams to the table.
Where those busy connecting the world can catch up with each other and the scene surrounding them.
Smart and uncompromising, Zoku is a hive of smart lofts and friendly spaces, designed so you can stay connected, well rested and throw yourself into your work, your play and our city.
This is a place that is furnished to fit, not to split.
Encouraging each other to live, not exist.
To dream, not sleep.
To smarten up, rather than dumb down.
To go at it together, rather than alone.
Together we can work hard, play strong and rest easy.
Whilst we blur borders, combine cultures and live our dreams.