Are you a jack (or Jane) of all trades who loves to connect with people and gets a kick out of solving (tricky) operational puzzles? Then keep reading!
As a Duty Manager Intern you act as the spider in the web, ensuring Zoku’s operations are ran smoothly. You coach, train and set the team of Sidekicks (the operational team) up for success.
The job of Duty Manager Intern is very versatile, and high paced. You support the operational team when and where needed, empowering them to be at their best to provide excellent service and a true Zoku-like experience, all whilst keeping the service standards and facilities on par.
You will work in a team of enthusiastic, highly motivated Duty Managers. You want to learn more about the Rooms department of operations. You will work closely with our Duty Manager who oversees Rooms, helping them structure all administrative rooms processes. You report to the General Manager. Sounds like a fit?
No day looks the same as a Duty Manager Intern, but here is a glimpse of what you can expect:
You are very hands on and actively support the Sidekicks on the floor to ensure every resident receives a true Zoku-like experience. You are jumping in when and where needed and are the contact person for (bigger) resident complaints.
You act as the trouble-shooter in case of issues arising during your shift, coordinate maintenance tasks and help in case no one is available. Finally, you are end responsible for proper handling of safety and security procedures.
You coach, guide and train the operational team. You ensure Zoku’s values are lived by on the working floor, you have fun, all whilst ensuring excellent service. Together with your colleague Duty Managers you assist in updating the working schedules of the team.
As part of the Duty Managers team, you'll learn more about the Rooms Division part of Zoku’s operations. You'll be liaising with our outsourced housekeeping party, you enjoy structuring all Rooms related procedures and the PMS has no secrets for you.
Being on the floor
Ad-hoc problem solving
Administrative rooms division tasks
If you haven’t met us before, we’re Zoku. A home base for holiday and business travelers who want to live and work in a city anywhere from a few days to a few months. We’re a home-office hybrid with hotel services, which offer a relaxed place to live, work and socialize with like-minded people while getting wired into the city.
Some things we’re proud of…
We’re not just another workplace, but a second home. We believe in working hard, but playing harder. We never forget a birthday, we celebrate every milestone, and we believe in putting our people first. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.
A place you can call a second home, even on your first visit.
So much more than a long stay hotel. It’s a neighborhood.
Where the neighbors borrow more than a cup of sugar.
They share ideas and ambitions.
They mix the local lowdown with the global highlights.
Where the word on the street keeps you streets ahead.
For this is a ‘good company’ company where everyone can bring their dreams to the table.
Where those busy connecting the world can catch up with each other and the scene surrounding them.
Smart and uncompromising, Zoku is a hive of smart lofts and friendly spaces, designed so you can stay connected, well rested and throw yourself into your work, your play and our city.
This is a place that is furnished to fit, not to split.
Encouraging each other to live, not exist.
To dream, not sleep.
To smarten up, rather than dumb down.
To go at it together, rather than alone.
Together we can work hard, play strong and rest easy.
Whilst we blur borders, combine cultures and live our dreams.