MAKE A DIFFERENCE IN YOUR INTERNSHIP

Are you a jack (or Jane) of all trades who loves to connect with people and gets a kick out of solving (tricky) operational puzzles? Then keep reading! 

As a Duty Manager Intern you act as the spider in the web, ensuring Zoku’s operations are ran smoothly. You coach, train and set the team of Sidekicks (the operational team) up for success.  

The job of Duty Manager Intern is very versatile, and high paced. You support the operational team when and where needed, empowering them to be at their best to provide excellent service and a true Zoku-like experience, all whilst keeping the service standards and facilities on par.
You will work in a team of enthusiastic, highly motivated Duty Managers. You want to learn more about the Rooms department of operations. You will work closely with our Duty Manager who oversees Rooms, helping them structure all administrative rooms processes. You report to the General Manager.  Sounds like a fit?

Apply here

WHAT WILL YOU DO?

No day looks the same as a Duty Manager Intern, but here is a glimpse of what you can expect: 

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Smooth operations

You are very hands on and actively support the Sidekicks on the floor to ensure every resident receives a true Zoku-like experience. You are jumping in when and where needed and are the contact person for (bigger) resident complaints.

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Trouble shooter

You act as the trouble-shooter in case of issues arising during your shift, coordinate maintenance tasks and help in case no one is available. Finally, you are end responsible for proper handling of safety and security procedures.

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Coach

You coach, guide and train the operational team. You ensure Zoku’s values are lived by on the working floor, you have fun, all whilst ensuring excellent service. Together with your colleague Duty Managers you assist in updating the working schedules of the team.

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Rooms Specialist

As part of the Duty Managers team, you'll learn more about the Rooms Division part of Zoku’s operations. You'll be liaising with our outsourced housekeeping party, you enjoy structuring all Rooms related procedures and the PMS has no secrets for you.

A day in the life

Duty Manager Intern

Being on the floor

Ad-hoc problem solving

Administrative rooms division tasks

Guest relations

Working at a "good company" company

If you haven’t met us before, we’re Zoku. A home base for holiday and business travelers who want to live and work in a city anywhere from a few days to a few months. We’re a home-office hybrid with hotel services, which offer a relaxed place to live, work and socialize with like-minded people while getting wired into the city.

Some things we’re proud of…

  • We’re “one of the 25 coolest hotels in the world” as quoted by Forbes.
  • We have 3 locations across Europe: in Amsterdam, Copenhagen and Vienna – with more future locations to come!
  • Our employees come from 29 different nationalities and speak a total of 20 languages.
  • We believe in an equal workforce with a team of 51% women.
  • We’re a certified BCorp and being socially responsible is at our core.

Being a part of Zoku is being a part of something bigger

We’re not just another workplace, but a second home. We believe in working hard, but playing harder. We never forget a birthday, we celebrate every milestone, and we believe in putting our people first. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.

Join the family
We love people who... A few must haves What's in it for you?
  • Bring good vibes to the work floor, are genuinely friendly, approachable, and empathic. 
  • Are social butterflies who love to connect with others and get to know new people. 
  • Have an entrepreneurial spirit and like to discover new things. 
  • Are multi-tasking pros, handling multiple tasks, projects, and responsibilities all whilst keeping a cool head and a warm heart. 
  • Having an international background, and experience in guest relations are seen as a plus. 
Apply here
  • You are a student looking for a life altering experience as an intern. You can be studying at either MBO+, HBO/university or master degree level in the fields of Hospitality.
  • You are fluent in English, other languages are a plus.
  • You are an EU resident or have a valid working and living permit for Denmark.
  • You are fully flexible, so no fixed working days/hours.
  • You love to work hard, as we need you full-time.
Apply here
  • Internship allowance of 3000 DKK a month
  • Accommodation in Zoku Copenhagen in one of the newest Lofts
  • Full time (37 hours) internship placement at one of the 25 coolest hotels in the world.
  • 6 months internship minimum.
  • 10 holiday days (per 6 months).
  • Exciting on-the-job training opportunities.
  • A cool & comfy uniform – no more looking like a log!
  • A fun, young, multi-national company with colleagues from across the globe to meet, learn, and grow from.
  • A friends and family rate at all of our locations in Amsterdam, Copenhagen & Vienna.
  • Fun events throughout the year to celebrate achievements and milestones.
  • An honorary drinking name that you can get at one of our legendary Zoku parties.
Apply here
Book now
Large dining events at Zoku, group dining at the living kitchen in Amsterdam
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