Are you a Jack (or Jane) of all trades who loves to connect with people and gets a kick out of solving (tricky) operational puzzles? Then keep reading!
As a Duty Manager you’ll act as the spider in the web, ensuring Zoku’s operations run smoothly. You coach, train and set the team of Sidekicks (the operational team) up for success. The job of Duty Manager is very versatile and fast-paced. You support the operational team when and where needed, empowering them to be at their best to provide excellent service and the quintessential Zoku experience, all whilst keeping the service standards and facilities on par.
You will work in a team of enthusiastic, highly motivated Duty Managers, in which each individual has their own specialty and report to the General Manager.
Sounds like a fit?Apply here
No day looks the same as a Duty Manager, but here is a glimpse of what you can expect…
You are very hands-on and actively support the Sidekicks on the floor to ensure every resident gets the true Zoku experience. You are jumping in when and where needed and are the contact person for (bigger) resident complaints.
You act as the trouble-shooter in case of issues arising during your shift, coordinate maintenance tasks and help in case no one else is available. You are also responsible for proper handling of safety and security procedures.
You coach, guide and train the operational team. You ensure that the Zoku values are lived by on the working floor, whilst having fun and ensuring excellent service. Together with other Duty Managers you create and communicate the working schedules of the team.
As part of the Duty Managers team, you will be specialized in one part of Zoku's operations. Take your skills and leadership abilities to the next level, as you grow into the role and become the in-house expert in your field.
Ad-hoc problem solving
Food and beverage
If you haven’t met us before, we’re Zoku. A home base for holiday and business travelers who want to live and work in a city anywhere from a few days to a few months. We’re a home-office hybrid with hotel services, which offer a relaxed place to live, work and socialize with like-minded people while getting wired into the city.
Some things we’re proud of…
We’re not just another workplace, but a second home. We believe in working hard, but playing harder. We never forget a birthday, we celebrate every milestone, and we believe in putting our people first. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.
A place you can call a second home, even on your first visit.
So much more than a long stay hotel. It’s a neighborhood.
Where the neighbors borrow more than a cup of sugar.
They share ideas and ambitions.
They mix the local lowdown with the global highlights.
Where the word on the street keeps you streets ahead.
For this is a ‘good company’ company where everyone can bring their dreams to the table.
Where those busy connecting the world can catch up with each other and the scene surrounding them.
Smart and uncompromising, Zoku is a hive of smart lofts and friendly spaces, designed so you can stay connected, well rested and throw yourself into your work, your play and our city.
This is a place that is furnished to fit, not to split.
Encouraging each other to live, not exist.
To dream, not sleep.
To smarten up, rather than dumb down.
To go at it together, rather than alone.
Together we can work hard, play strong and rest easy.
Whilst we blur borders, combine cultures and live our dreams.