WHAT THE DUTY MANAGER?

Are you a Jack (or Jane) of all trades who loves to connect with people and gets a kick out of solving (tricky) operational puzzles? Then keep reading!

As a Duty Manager you’ll act as the spider in the web, ensuring Zoku’s operations run smoothly. You coach, train and set the team of Sidekicks (the operational team) up for success.  The job of Duty Manager is very versatile and fast-paced. You support the operational team when and where needed, empowering them to be at their best to provide excellent service and the quintessential Zoku experience, all whilst keeping the service standards and facilities on par.  

You will work in a team of enthusiastic, highly motivated Duty Managers, in which each individual has their own specialty and report to the General Manager.  

Sounds like a fit?

Apply here

What's in it for you?

On top of a market conform salary of €2.600 per month, in accordance with experience and know-how, here’s some extra benefits you get with us:

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25 holiday days

We believe in work hard, play harder. Enjoy 25 paid vacation days to relax and unwind throughout the year.

Home

Friends & family rate

Stay at any of our Zokus in Amsterdam, Copenhagen, and Vienna at an exclusive friends and family rate.

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On-the-job training

Develop your skills and learn from the best. We also encourage growing within the organization!

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Team bonding & events

Take part in fun events throughout the year with young and fun colleagues to celebrate milestones.

A day in the life

Ad-hoc problem solving

Administrative tasks

Guest relations

Team management

Working at a "good company" company

If you haven’t met us before, we’re Zoku. A home base for holiday and business travelers who want to live and work in a city anywhere from a few days to a few months. We’re a home-office hybrid with hotel services, which offer a relaxed place to live, work and socialize with like-minded people while getting wired into the city.

Some things we’re proud of…

  • We’re “one of the 25 coolest hotels in the world” as quoted by Forbes.
  • We have 3 locations across Europe: in Amsterdam, Copenhagen and Vienna – with Paris on its way!
  • Our employees come from 29 different nationalities and speak a total of 20 languages.
  • We believe in an equal workforce with a team of 51% women.
  • We’re a certified B Corp and being socially responsible is at our core.

We love people who...

  • Bring good vibes to the work floor, are genuinely friendly, approachable, and empathetic. 
  • Are social butterflies who love to connect with others and get to know new people. 
  • Have an entrepreneurial spirit and like to learn new things.
  • Show strong leadership skills and potential.
  • Are multi-tasking pros, handling multiple tasks, projects, and responsibilities all whilst keeping a cool head and a warm heart. 
  • Have an international background – experience in guest relations is a plus. 

A few must haves…

  • You have at least 2 years of experience in a similar position.
  • You have experience in working in an operational hotel or restaurant environment.
  • You have led a team of at least 3 people.
  • You’ve worked with PMS software.
  • You are fluent in English, other languages are a plus.
  • You are an EU resident or have a valid Dutch working permit.
  • You are fully flexible, as there won’t be fixed working days/hours.
  • You love to work as we’ll need you full time.
  • You have a bachelor’s degree in Hospitality Management or similar.
Apply here
Book now
Large dining events at Zoku, group dining at the living kitchen in Amsterdam
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