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Do you love getting to know other people and are you curious to find out what makes them happy? Do you have a knack for connecting people?

We are looking for the ultimate Zoku buddy: a bubbly person that loves making meaningful connections and is all about making people happy. You will be the driving force behind one of the core values of Zoku: connecting people and ideas on a daily basis. One of the most exciting parts is that you will have the task to createset and be the main contact point of Zoku’s communityconsisting of our long stay residents, members, visitors and fellow Zokus. You will be creating a network of likeminded local community partners and organize community events with these partners on a regular basis to put Zoku on the map locally, as well as connecting residents to each other and to the city. You will also be collecting continuous feedback to improve the concept and the guest experience. Additionally, you will be the main contact point for all Meeting & Events bookings, helping with arranging and coordinating all necessary services to offer our Meeting & Events guests an unforgettable experience.
The Community Manager will report directly to the General Manager. 

We will be opening our second location in Copenhagen, Denmark in Q1 2021. Located just five minutes from the city center by metro, Zoku Copenhagen will be situated on the vibrant Amager island, with easy access to many points of interest. It will accommodate 160 Zoku Lofts – our biggest Zoku yet!  

Apply here

WHAT WILL YOU DO?

  • You will have daily checkin coffees with short & long stay residentsto get them acquainted with Zoku, introduce them to the community, connect them to each other and answer all of their questions 
  • You will be connecting the Zoku community with the city by creating events in and outside of Zoku in which they can mingle and meet locals at the same time
  • You will be finding and connecting with new community partners as well as be in regular contact with already existing partners, continuously looking to organize (new) initiatives with them 
  • You will be managing our WorkZoku memberships and helping out our members who are working in the Social Spaces, connecting them to one another and be their contact person 
  • You will be connecting the Zoku community to the local neighborhood / community (e.g. by organizing neighborhood aperoscommunity dinners etc)
  • You will be organizing and hosting/joining all of our community rituals such as community dinners, community events and rituals including the Småkage ritualAfterwork Drinks etc. 
  • You will be the Queen/King of Random acts of kindness, surprising the community with birthday gifts, getting better cards etc. 
  • You will be performing frequent interviews with Zoku residents to improve the concept, services and overall guest experience based on their feedback 
  • You will work closely together with the Marketing team to create and communicate event calendars, ensuring everyone is in the know and informed about what’s happening 
  • You will be responsible for managing the Community budget and revenue, reporting into the General Manager
  • You will arrange and coordinate necessary services for events if and when applicable (catering, technical installations, parking possibilities, decoration…)  
  • You will attend weekly Meeting & Events sheet meetings with the Kitchen team   
  • You will liaise on a regular basis with the Community Managers of the other Zoku properties, by challenging each other to think differently and come up with new ideas 
  • You will train the operational team to be your right hand when it comes to making meaningful connections and instilling a true sense of community at Zoku. You will train them and communicate with them on a daily basis on how to make genuine connections. 

WHAT WILL YOUR DAY LOOK LIKE?

Community Manager

Interaction in our Social Spaces with Residents, Members, Visitors and Guests

Organization and hosting of Events

Admin tasks (Memberships, emails)

Finding & connecting with local partners for events

WE LOVE PEOPLE WHO... MUST HAVES WHAT'S IN IT FOR YOU?
  • Have an outgoing, bubbly personality and a natural curiosity towards people 
  • Are genuinely friendly, pro-active and open 
  • Have a sixth sense on connecting people to each other and making them feel at home 
  • Love to take care of an unforgettable stay where people feel at home and get connected with others and the city surrounding them 
  • Are entrepreneurialorganized and full of new creative ideas to test and implement 
  • Love putting a personal touch on their service 
  • Are eager to get the best out of themselves and their peers 
  • Want to know all the cool local spots and share everything about Copenhagen 
  • Have a background in serving and/or helping people & the hospitality industry 
  • Speak several languages and have travelled the world 
  • Have a background in community management in e.g. co-working spaces  
  • Experience with hosting events 
  • Fluent English is a must, other languages are a plus (especially Danish) 
  • You are an EU resident or have a valid Danish working permit 
  • You are fully flexible/no fixed working days/hours 
  • You love to work – as we need you full time 
  • DKK 27.000 gross per month based on full time (37 hours)
  • Full time (37 hours a week) position at “One of the 25 Coolest Hotels in the World” according to Forbes
  • 25 vacation days to relax and unwind 
  • A cool comfy uniform – no more looking like a log 
  • Loads of trainings on the job 
  • Cool wanna-have benefits 
Apply here
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Large dining events at Zoku, group dining at the living kitchen in Amsterdam
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