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Do you love getting to know other people and are you curious to find out what makes them happy? Do you have a knack for connecting people? 

We are looking for the ultimate Zoku buddy: a bubbly person that loves making meaningful connections and is all about making people happy.  You will be the driving force behind one of the core values of  Zoku: connecting people and ideas on a daily basis. One of the most exciting parts is that you will have the task to create, set and be the main contact point of Zoku’s community, consisting of our long stay residents, members, visitors and fellow Zokus. 

You will be creating a network of likeminded local community partners and organize community events with these partners on a regular basis to put Zoku on the map locally, as well as connecting residents to each other and to the city. You will also be collecting continuous feedback to improve the concept and the guest experience.  Additionally, you will be organizing and executing all Meeting & Events taking place at Zoku. You will be responsible for coordinating everything to make sure we create unforgettable events. You’ll be taking care of the smooth running of all the operations, any audio-visual aids, solving any problems on the spot, and managing the food and beverage orders together with the Kitchen team and the Duty Managers. The Community & Events Manager will work closely together with the team of Sidekicks and the Duty Manager on shift and will report directly to the General Manager.  

We will be opening our third location in Vienna, Austria, in, Q2 2021. Located in the central Second District of Leopoldstadt, Zoku Vienna will be close to the Vienna University of Economics and Business, the Messe Wien Conference Center, and the iconic Prater park. 

WHAT WILL YOU DO?

  • You will have check–in coffees with short & long stay residents, to get them acquainted with Zoku, introduce them to the community, connect them to each other and answer all of their questions 
  • You will be connecting the Zoku community with the city by creating events in and outside of Zoku in which they can mingle and meet locals at the same time 
  • You will be managing our WorkZoku memberships and helping out our members who are working in the Social Spaces, connecting them to one another and be their contact person  
  • You will be organizing and hosting/joining all of our community rituals such as community dinners, community events and rituals including the Fika ritual,  Afterwork Drinks etc
  • You will be the Queen/King of Random acts of kindness, surprising the community with birthday gifts, getting better cards etc.  
  • You will be performing frequent interviews with Zoku residents to improve the concept, services and overall guest experience based on their feedback  
  • You will work closely together with the Marketing team to create and communicate event calendars, ensuring everyone is in the know and informed about what’s happening  
  • You will run the operations of all Meeting & Events individually and, when applicable with a team on shift 
  • You will be the go-to person for all Meeting & Events guests 
  • You will arrange and coordinate necessary services for events if and when applicable (catering, technical installations, parking possibilities, decoration…)   
  • You will organize weekly Meeting & Events sheet meetings with the Kitchen team    
  • You will liaise on a regular basis with the Community Managers of the other Zoku properties, by challenging each other to think differently and come up with new ideas  
  • You will train the operational team to be your right hand when it comes to making meaningful connections and instilling a true sense of community at Zoku. You will train them and communicate with them on a daily basis on how to make genuine connections 

WHAT WILL YOUR DAY LOOK LIKE?

Community Manager

Interaction with Residents, Members, Guests and Visitors

Organization and hosting of Events

Admin Tasks (Memberships, Emails)

WE LOVE PEOPLE WHO... MUST HAVES WHAT'S IN IT FOR YOU?
  • Have an outgoing, bubbly personality and a natural curiosity towards people 
  • Are genuinely friendly, pro-active and open 
  • Have a sixth sense on connecting people to each other and making them feel at home 
  • Love to take care of an unforgettable stay where people feel at home and get connected with others and the city surrounding them 
  • Are entrepreneurial, organized and full of new creative ideas to test and implement 
  • Love putting a personal touch on their service 
  • Are eager to get the best out of themselves and their peers 
  • Want to know all the cool local spots and share everything about Vienna 
  • Have a background in serving and/or helping people, meeting & events, and the hospitality industry 
  • Speak several languages and are well travelled  
  • Have a background in community management in e.g. coworking spaces  
  • You have experience with hosting and operating events
  • You are fluent in German and English, other languages are a plus
  • You are an EU resident or have a valid Austrian working permit
  • You are fully flexible/no fixed working days/hours
  • You love to work – as we need you full time
  • A market conform salary of € 2.300 gross per month based on full-time 
  • Full time – 40 hours a week  
  • 25 holiday days 
  • A cool comfy uniform – no more looking like a log 
  • Loads of trainings on the job 
  • Cool Benefits 
Apply here
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Large dining events at Zoku, group dining at the living kitchen in Amsterdam
04_-Entrance-Bike