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The Commercial Director is responsible for all commercial activities for Zoku Amsterdam and all our pipeline properties such as Vienna and Copenhagen which are set to open autumn 2020. The tasks of the Commercial Director include managing and liaising with Sales, Revenue Management (outsourced), Reservations & Communications, (Online) Marketing and the Online Distribution of Zoku’s Rooms and Meeting & Events spaces.

The Commercial Director ensures that a strong strategy is in place to reach revenue targets for both Rooms and Meeting & Events alongside managing our awesome local sales team who are focused on closing corporate contracts with local and global companies. In terms of Marketing, you will warrant a strong SEO and Social Media strategy to ensure Zoku is top of mind with all residents and stakeholders.
For the Online distribution and Revenue management, you will work closely together with Zoku’s 3rd party Revenue Management team and Online Agency.
The Commercial Director reports to the Head of Operations, based in Amsterdam.

Apply here

WHAT WILL YOU DO?

Revenue

  • Create annual revenue budgets for all properties for both Rooms and Meeting & Events
  • Be responsible for achieving and optimizing revenue targets across all properties
  • Have weekly calls with the outsourced Revenue Manager to monitor the results, forecasts and implement changes when necessary

Sales

  • Manage the sales team across all properties to guarantee corporate production and the closing of new global and local corporate contracts
  • Make certain that Zoku’s unique sales strategy and booker experience is constantly being followed and improved
  • Effectively manage the centralized Reservations Team of Zoku, which is based in Amsterdam, ascertaining that communication standards are being kept, that upselling is being done and corporate relations have the best experience possible

Marketing

  • Ensure that Zoku is top of mind with all current and past residents, members, partners and other stakeholders
  • Determine that all marketing content remains up-to-date and current
  • Promote Zoku’s brand via Social Media channels, endorsing that the content is in line with brand image
  • Accountable for innovative spreading of Zoku’s content
  • Be in contact with our outsourced online marketing agency on a weekly basis to optimize SEO, SEA and enhance the website results

Online Distribution

  • Establish that Zoku’s website is always current
  • Verify that all external channels such as OTA’s, Review Websites and GDS’s are up-to-date in terms of content and pricing

WHEN WILL YOU BE SUCCESFUL?

  • When Rooms budget across all properties is accomplished
  • When Meeting & Events budget across all properties is reached
  • When high employee engagement scores in your team are attained
  • When the amount and the satisfaction of corporate partnerships is growing
  • When the right balance between Direct, OTA, Corporate and Group has been achieved
  • When Social Media activities meet the demand of our target group
  • When the right target group is considering Zoku as their first choice
WE LOVE PEOPLE WHO... MUST HAVES WHAT'S IN IT FOR YOU?
  • Love to manage and grow a diverse team of amazing colleagues
  • Can handle the heat of managing many different tasks and responsibilities
  • Have a commercial mindset and like to use new innovative solutions to solve problems
  • Bring good vibes, entrepreneurial spirit, good (or really bad) humor and are approachable
  • Understand the global nomad mindset and like to travel (there are 3 Zoku properties that want to see you in person)
  • Have relevant Hospitality experience
  • You have minimum 3 years of experience in a similar function in the hospitality industry
  • You are an EU resident or have a valid working and residence permit
  • You love to work, as we need you full time
  • Have extraordinarily strong communication skills
  • You are fluent in English, other languages are a plus
  • A market conform salary and incentives package, in accordance with experience and know-how
  • Full time (40 hours) position at “One of the 25 Coolest Hotels in the World” according to Forbes
  • 25 vacation days
  • An annual budget that can be applied for personal development
  • Phone contract and laptop from Zoku
  • Exciting on-the-job training opportunities
  • Lots of cool wannahave benefits
Book now from €130 Book now from €130
Large dining events at Zoku, group dining at the living kitchen in Amsterdam