What is an Apartment Hotel? What is an Aparthotel? What does Aparthotel mean?

An apartment hotel (Aparthotel, also residential hotel, or extended-stay hotel) is an accommodation category that is a combination of serviced apartment facilities with hotel services. Unlike traditional serviced apartments, an Aparthotel has no fixed contract lengths and offers residents the ability to check in and check out like you would expect to in a hotel – and book using hotel-like booking systems.

Bleisure travel

What is bleisure? What does bleisure mean? Where does the word bleisure come from?

“Bleisure” is a word to describe the act of combining business travel with a vacation. It is a combination of the words “business” and “leisure”.

Business class

What is the definition of business class? What does business class offer?

Business class is a travel class available on commercial airlines and railways. Business class offers more than lower travel classes, in terms of seating, food, drinks, ground service and amenities.

Business Hotel

What is a business hotel? How do you define a business hotel?

A business hotel is a hotel which is focussed primarily on business travel – business hotels are often located near the business district or airport of the city they are in, with fast internet, quick service and often business facilities such as a free printer.

Business travel

What is business travel? What defines business travel? What are the features of travelling for business?

Business travel is when an individual or group of employees travel away from their workplace and home, for work purposes. Business travel implies that the individual is working and thus being paid for the time they spend travelling.

Business travel consultant

What is a business travel consultant? What does a business travel consultant do?

A business travel consultant is an individual who can help business travellers with arrangements. Their job involves researching destinations, flights and hotels that their clients will travel to.

Business traveller/corporate traveller

Who are business travellers? What is the definition of a corporate traveller?

A business/corporate traveler is an employee of an enterprise who engages in business travel, and whose expenses are paid by the company.


What is co-housing?

Co-housing is another term for coliving, in which an ‘intentional community’ is formed by people living in private units, which share communal spaces and areas like kitchens and living rooms.

Collaboration spaces

What are collaboration spaces?

Collaboration spaces are areas within offices or coworking spaces, with shared desks and open workspaces that promote employee creativity by giving them spaces to brainstorm as a group and work as a team.


What is Co-living? What is the definition of Co-living?

Co-living is an ‘intentional community’ – where residents pay to live in a collection of housing (often flats/apartments) combined with communal facilities such as shared kitchens, shared living spaces, maker areas and other community hubs.

Community living

What is community living?

Community living is a general term to describe the intentional community found in coliving – where individuals share spaces and communal areas.

Community manager

What is a community manager in shared work and coliving?

A community manager is a person responsible for the wellbeing and success of the community – whether that’s coworking members or residents. They understand the needs, are problem-solvers, and organise community events and other gatherings to help networking.

Corporate travel agent

What is a corporate travel agent? What does a corporate travel agent do?

A corporate travel agent or agency is an external company who provides travel management services for business travellers within an enterprise. Corporate travel agencies have access to global distribution systems (GDS), and may have formed partnerships with provider, thus offering discounts on hotels, flights, and car rentals.

Corporate travel management

What is corporate travel management?

Corporate travel management is the process of implementing travel policies, negotiating with travel vendors, employee health and safety, and expense management – all within the space of an organisation’s corporate travel.


What is Co-working? What is the definition of Co-working?

Co-working is the practice of sharing an office or other workspace which with other individuals or companies. This is to allow ideas and knowledge to be shared through collaborative working. Often membership/subscription based, coworking offices generally offer additional shared amenities such as coffee bars, printing and office supplies.


What is a condominium? What is a condo? What does a condominium offer?

A condo is a private residence within a larger building or multi-unit development or compound. Condos have shared facilities like gardens, gyms and carparks, which are maintained by the developer or condominium owner.

Corporate housing

What is corporate housing? What is the definition of corporate housing?

Corporate housing is the renting or leasing of a furnished apartment, condo, or house on a temporary basis to individuals or directly to corporations as an alternative to a traditional hotel or an extended hotel stay.

Corporate move

What is a corporate move? What does a corporate move mean?

A corporate move is also defined as a corporate relocation – when an employer transferring an employee/department from one location to another. They will pay for moving expenses through a relocation package, and may also employee mobility managers or relocation agencies to handle the relocation for the employee(s).

Corporate relocation

What is a corporate relocation? What does a corporate relocation mean? What happens in a corporate relocation?

Corporate relocation is the act of an employer transferring an employee/department from one location to another. They will pay for moving expenses through a relocation package, and may also employee mobility managers or relocation agencies to handle the relocation for the employee(s).

Cost of living

What is the definition of cost of living? How can you measure the cost of living? Should you consider the cost of living for a relocation?

Cost of living is defined as ‘the cost of maintaining a certain standard of living’. This is measured against a global cost of living index, and considers how you may afford basic expenses such as housing, food, taxes, and health care. In a relocation, the cost of living can determine the quality of life in the foreign country.

Daily rate

What is the definition of a daily rate in a hotel?

The daily rate in a hotel is the cost per room, per a given day.


What is DigiD in the Netherlands?

DigiD (short for Digital Identification) is a form of online ID that allows you to access many services and government websites in the Netherlands. It is required for many government services.

Digital entrepreneur

What is a digital entrepreneur? What is digital entrepreneurship?

Digital entrepreneurs are entrepreneurial individuals who focus on digital commerce, for example ebooks, online education and software as a service (“SaaS”).

Digital nomad

What is a digital nomad?

Digital nomads are individuals who use technology to perform their job from any location in the world. They make use of advancements in technology and cheap travel to live and work without a fixed base.

Digital nomad lifestyle

What is the digital nomad lifestyle?

The digital nomad lifestyle is the way of life for a digital nomad – where someone lives and works without a fixed home and travels between locations regularly. It was made possible through a number of digital innovations and tools, which help them to keep in touch with clients and employers.

Distributed team

What is a distributed team? What does a distributed team mean?

Distributed teams are groups of remote workers within organisation, all of whom are not tethered to a specific location. They may work on the same projects, but are not co-located geographically.

Dutch flag

What is the flag of the Netherlands? What does the Dutch flag mean?

The Flag of the Netherlands was originally orange-white-blue, but evolved in the early 17th century to red-white-blue. The colors used in the flag of the Netherlands are based on the coat of arms of Prince William of Orange – hence the original orange.

Economy class / Coach class

What is the definition of economy class? What does economy class offer?

Economy or coach class is the lowest travel class available on commercial airlines and railways. It generally offers just a transport product, but some companies may offer some additional amenities such as meals and entertainment.

Expat contract

What is an expatriate contract? What is included in an expat contract?

An expat contract is a typical employment contract, with the addition of compensation or benefits to make the expatriate lifestyle more liveable. In addition to a relocation package, the contract may cover living expenses, include medical insurance, and may specify terms of repatriation at the end of the assignment.

Expat family

What is an expatriate family? What is the definition of an expat family? What does an expat family mean?

Expat families are the spouses and children who have relocated to a new country as a result of one family member’s work commitments/assignments. Partners who follow are called trailing spouses, and children raised in an expatriate lifestyle are third-culture kids.

Expat housing

What is expatriate housing? What kind of housing do expats live in?

Expat housing is an apartment or house rented out on a longer-term but temporary basis, specifically to relocating expatriates. These may come fully furnished, partially furnished, or unfurnished. Relocation agencies may have access to a collection of expat housing, and there are dedicated expat housing agencies and networks available for this specifically too.

Expat lifestyle

What is the expatriate lifestyle? What does the expat lifestyle mean?

The expatriate lifestyle is the way of life of an expatriate individual or expat family in their foreign country of residence. This often includes international networking activities (e.g. social clubs) and the formation of a expat community. This community may aspire to bring ‘a taste of home’ to their new location.


What is an expatriate? What is the definition of an expat? What’s the difference between an immigrant and an expat?

An expatriate (often shortened to expat) is a person living in a country of residence other than the one in which they were born and/or raised in, either temporarily or permanently. They are (economic) immigrants, but differ in that they generally intend to return to their home country at the end of their assignment.

Extended Stay

What is an Extended Stay? What is the definition of an extended stay hotel? What does extended stay mean?

In the USA, an extended stay hotel is defined as a hotel property which offers accommodation on temporary but longer-term basis, with rooms that contain self-catering cooking facilities (in at least 50 percent of the rooms). It can sometimes be defined as a serviced apartment sold through hotel-like booking services rather than a real estate agent.

Flag of Amsterdam

What is the Amsterdam flag? Why is the Amsterdam flag XXX?

The current design of the Amsterdam flag depicts three Saint Andrew’s Crosses and is based on the coat of arms of Amsterdam.

Flexible fare

What is a flexible fare? What does a flexible fare mean in travel?

A flexible fare is a type of ticket category sold by airlines and rail companies, that costs extra but allows for free changes, modifications and cancellations to the booking before a certain time. It can often be cheaper to pay the extra for a flexible ticket than to pay a cancellation fee.

Flexible rate

What is a flexible rate? What does a flexible rate mean in hotels?

A flexible rate is a type of booking category sold by hotels, that costs extra but allows for free changes, modifications and cancellations to the booking before a certain time. It can often be cheaper to pay the extra for a flexible room rate than to pay a cancellation fee.


What is a flexpatriate? What do you call someone who travels frequently to the same place?

A flexpat is an employee who travels frequently to a location abroad for business and an international assignment, but does not relocate on a temporary or permanent basis.


What is a freelancer? What is the definition of freelancing?

Freelancing is when an individual is self-employed, and provides their services on an external basis for a number of companies. They may work from home or as a nomad, and may travel between their clients.

Frequent flyer programme

What is a frequent-flyer program?

A frequent-flyer program is an airline’s loyalty scheme. Airlines encourage passengers to accumulate points which may then be redeemed for air travel or other rewards, as this encourages loyalty and repeat business.

Furnished apartments

What is a furnished apartment? What does a furnished apartment offer?

A furnished apartment is a living space which has been rented or sold with fixtures and/or fittings included. Semi-furnished flats may include some funriture like beds, wardrobes and shower curtains, whilst fully furnished flats may include all appliances and linens.

Generation Y/Millennials

What is Generation Y? What is the definition of Generation Y? Am I part of Generation Y? Am I a Millennial?

Millennials, Generation Y or Gen Y refers to people born between the early 1980s and the mid-1990s. The children of the baby boomers, they are familiar with digital technology. Many young professionals and digital nomads are Millennials.

Generation Z

What is Generation Z? What is the definition of Generation Z? What years were Generation Z born in?

Generation Z (Gen Z) is the generation after the Millennials (Gen Y). Individuals in this generation are generally familiar with the Internet as they grew up with it, and were born from the mid-1990s to the mid-2000s.

Global Mobility

What is (global) mobility? What is the definition of mobility in a multinational corporation

Global mobility is when a corporation moves its employees / talent from one office to another, often in different countries.

Global Nomad (Glomad)

What is a global nomad? What is the definition of a global nomad?

A global nomad, or glomad, is a person who lives internationally and free from locational attachment. They live location-independently and are globally mobile. They are remote workers, and have no fixed work location.


What is the GVB? What does GVB stand for? Who operates public transport in Amsterdam?

The Gemeentelijk Vervoerbedrijf (GVB; “Municipal Transport Company”) is the public transport company of Amsterdam. Owned by the city, it operates the Amsterdam metro, Amsterdam trams, Amsterdam ferries and Amsterdam buses.

Home-office hybrid

What is a home-office hybrid? What does home-office hybrid mean?

Home-office hybrid is a term coined by Zoku, which defines their accommodation model. It represents the meeting point of coworking facilities and comfortable Loft rooms that Zoku offers.


What is hotdesking? Should I hotdesk?

Hot desking is when a workspace is set up for multiple employees to share a single physical work station or surface during different time periods. The desk cannot be reserved – it is first-come-first-served.

Hotel transfer

What is a hotel transfer? What does a hotel transfer mean?

A hotel transfer is a service offered by a hotel which transports you from the airport or arrival point to your hotel. A hotel transfer from an airport is also sometimes called an airport transfer.

Incentive travel

What is incentive travel? What is the aim of incentive travel?

Incentive travel is business travel with the purpose of motivating or incentivising employees or partners to increase certain activity or to reach a goal.

International Assignment

What is an international assignment? What does an international assignment mean for an employee?

An International Assignment is when an employee is asked to move abroad as part of their job. This may be for a short-term project, which involves a long stay in a serviced accommodation – or it may result in permanent relocation.

Internet of Things (IoT)

What is the Internet of Things? What does IoT stand for?

The Internet of Things (IoT) is the process of embedding Internet connectivity into everyday objects, allowing these devices tocommunicate and interact, and be remotely monitored and controlled.


What is a Loft? What is a Loft apartment? What is the definition of a Loft?

A loft is an apartment in the upper part of a building, especially a building such as a warehouse or factory that has been converted for people to live in. Lofts are usually large and not divided into separate rooms.

Long stay

What is an Long Stay? What is the definition of a long stay? What does long stay mean in the hotel industry?

A long stay is defined as a temporary stay in accommodation, for periods of time from one month to over a year. Many municipalities have no fixed definition of a long stay.

Loyalty points

What are loyalty points?

Loyalty points are an arbitrary virtual currency which businesses use to assign a value to loyalty. They are awarded based on purchasing activity, and are stored in an individuals personal account within a loyalty program.

Loyalty program

What is a loyalty program? What is the definition of a loyalty program?

A loyalty program is a marketing strategy which encourages individuals to return to the same chain or brand. Purchasing activity is rewarded with points, which can be redeemed for membership privileges.

Membership privileges

What are membership privileges? What do loyalty programs offer?

Loyalty and frequent flyer programs may offer benefits, discounted rates and upgrades to program members as a reward for loyalty. This is often tied into a rank – the higher the rank, the more rewarding the benefits.

Mixed use development

What is a mixed use development? What is a live-work space? What do you call a building with different uses?

A mixed-use development/Live-work space is an urban living development. It combines different purposes – this can be living, working, learning, or relaxing/playing. In a mixed use development, these functions are normally integrated.

Mobility Specialist

What is a (global) mobility specialist? What does a mobility specialist do? What is the definition of a mobility specialist?

A (global) mobility specialist is responsible for a company’s international employees and relocating talent. They manage a number of relocation and travel services, including immigration, legislation, travel arrangements, and temporary accommodation. They may also specialise in helping the employees finalise affairs in the previous home.

Nomad lifestyle

What is the nomad lifestyle? What does a nomad do?

A nomad is a person who changes locations regularly. Whilst they may have family roots in a certain location, they do not spend long there and avoid attaching themselves to a location.


What is NS? What does NS mean in the Netherlands?

Nederlandse Spoorwegen (NS; Dutch Railways) is the state railway operator in the Netherlands. It operates a large percentage of the rail services in the country.

Office sharing/shared office space

What is shared office space? What does shared office space offer? What is office sharing?

Shared office space is different to coworking as it allows companies to share and rent flexible workspace.

Orphan Spouse

What is an orphan spouse? What do you call a person who lives a different life than their partner?

An orphan spouse is a person who is in a relationship, but lives a different life to the partner due to work commitments.


What is an OV-Chipkaart? What does the OV-Chipkaart do? How does ticketing work in public transport in the Netherlands?

The OV-chipkaart is a contactless smart card for all public transport in the Netherlands. It works across nearly every transport mode, including buses, national trains and local metro, and allows you to top it up with credit. There are two types, an anonymous card and a personal card.

Per diem

What is a per diem? What do you call a daily allowance whilst on business travel?

A per diem (Latin for “per day” or “for each day”) is an amount of money provided to an employee or other individual by a company, to cover living expenses when traveling for work. It is a ‘per day’ as it is calculated based on the needs of the person in their location.

Permanent housing

What is permanent housing? What is the definition of permanent housing in relocations?

Temporary housing is a form of accommodation offered by companies to their relocating employees as part of a relocation package, to house them whilst they search for more permanent housing. It may take the form of a serviced apartment, a hotel, an Aparthotel, or a regular apartment.


What is proptech? What is the meaning of proptech?

Proptech (Property technology) is a term for any form of real estate technology – it concerns both software and hardware solutions for the real estate industry. It is a fast growing sector and it responds to changing consumer attitudes, movements and transactions.


What is the Amsterdam RAI?

Amsterdam RAI is a complex of conference and exhibition halls, located in the Zuidas (South Axis) of Amsterdam.


What is a relocation? What is the definition of a relocation?

A relocation is when an individual or family leaves their existing home to move to a new city or country on a permanent or semi-permanent basis. This can be for personal reasons or as part of a corporate move.

What does Relo mean? What’s an abbreviation of Relocation?
Relo is an abbreviation of Relocation, which is when an individual or family leaves their existing home to move to a new city or country on a permanent or semi-permanent basis.
Relocation agent / specialist

What is a relocation agent? What does a relocation specialist do? What is the role of a relocation agent / specialist?

A relocation specialist helps relocating employees throughout their move from country to country. They are responsible for logistical and financial assistance, butunlike mobility managers, they are not responsible for the employee themselves. They may also specialise in helping the employees finalise affairs in the previous home.

Relocation allowance

What is a relocation allowance? What does a relocation allowance cover?

A relocation allowance is a sum of money given to a relocating employee as compensation/coverage for a corporate relocation. It will nearly always fully cover the cost of moving, and depending on employer may pay for temporary living costs incurred whilst the employee looks for a home in the new location.

Relocation package

What is a typical / normal corporate relocation package? What is the definition of a relocation package?

Relocation packages are offered by the employer to the relocating employee, and generally include financial assistance and professional relocation services. Typical packages include a full moving service for your personal belongings and household items, real estate assistance (i.e selling an old home and finding a new one), and travel costs (flights, ground transport for all relocating individuals). Some companies also offer temporary accommodation in serviced apartments, hotels or Aparthotels.

Relocation service / agency

What is a relocation service? What does a relocation agency do? What can I expect from a relocation agency?

Relocation agencies offer a range of services to assist relocating employees and their families – and even entire departments of a business – move to a new city or country. They normally consist of a number of relocation specialists, who look after logistics, arrangements, bookings, and payments in the new location. They may also specialise in helping the employees finalise affairs in the previous home.

Remote work

What is remote work? How do people work remotely?

Remote work is when a professional works in an environment detached from a traditional office or place of work. They make use of the internet and other services to do their work from anywhere in the world. People who work remotely on the internet from different locations around the world are called digital nomads.

Remote worker

What is a remote worker? What is the definition of a remote worker?

A remote worker is someone who works outside of a traditional office environment. They may work from a number of locations – that could be home, a coffee shop or a beach. They might find themselves visit their head office, but generally work mobile. Remote workers are not considered office employees.

Rental apartments

What is a rental apartment?

A rental apartment is a private unit which is being leased out by the owner to another tenant. It may be within a condominium complex, or another form of residential development.


What is a repatriation in the expat community? What does repatriation mean?

Repatriation is the act of returning to a home country after time abroad. Expats may be repatriated as part of their contract, at the end of an international assignment.


What is ride-sharing? What does ride–sharing mean? What industry does Uber operate in?

Peer-to-peer ride-sharing is a service in which a passenger travels in a private vehicle driven by its owner. Apps like Uber have facilitated this.

Serviced accommodation

What is serviced accommodation? What is the definition of serviced accommodation?

Serviced accommodation is fully furnished short or long term housing. It may take the form of a serviced apartment or an extended stay / Aparthotel, depending on the services offered and the means of occupation.

Serviced apartment

What is a serviced apartment? What is a serviced flat? What is the definition of a Serviced Apartment? What does a Serviced Apartment offer?

A serviced apartment is a fully furnished apartment available for short-term or long-term stay, providing hotel-like amenities such as house keeping, a fitness center, and a laundry room. Most of them are equipped with full kitchens, Wi-Fi and in-apartment washers and dryers

Shared housing

What is shared housing? How is shared housing different to coliving?

Shared housing is when unrelated people live together. They have their own private spaces (e.g. a bedroom), and share common areas such as kitchen, living and dining rooms and outside yard areas. As they are residents of the home, their living arrangement is similar to that of a family – they share the bills, maintenance and make decisions together.

Shared living

What is shared living? How is shared living different to coliving?

Shared Living is a form of adult foster care, where an individual, couple, or family cohouse with an intellectually or developmentally disabled individual.

Sharing economy/access economy/peer-to-peer economy/collaborative economy

What is a sharing economy? What does a sharing economy mean in living?

The sharing economy is a term to describe the situation when items and services are not owned by a user. Instead, they are shared on a temporary basis by members of a community or network. This may be for free or may require a paid subscription.


What is a short stay? What is the definition of a short-stay? How many nights is a short stay?

According to the Municipality of Amsterdam (Gemeente Amsterdam), a short stay can be defined as the rental of non-subsidised housing (with a rent above €710.68) for periods from seven nights to six months.

Short-term let

What is a short term let? What is short term letting? How long is a short term rental?

Short-term letting or short-term rentals are letting agreements on accommodation, for periods of less than six months, and as short as a few nights.

Skilled migrant

‘What is a skilled migrant? What is a knowledge worker? What do you call a working migrant?

‘Highly skilled migrants’, sometimes called ‘knowledge workers’, are foreign nationals who are deemed to make a contribution to the knowledge-based economy in the Netherlands. In general, to be classed as a highly skilled migrant, you have to earn a certain level of income

Smart cities

What is a smart city? What is the definition of a smart city? What does a smart city aim to achieve?

Smart cities are urban areas which have been fitted with a range of data sensors. These collect data which can help to manage assets and resources efficiently. This can have an impact on quality of life and sustainability.

Smart homes

What is a smart home? What features do smart homes have?

A smart home is a residential unit or house that has been fitted with a communication network that connects different appliances, and allows them to be remotely controlled, monitored and accessed. Smart devices are often connected to an Internet of Things.

Startup office

What is a startup office? What is the definition of a startup office?

A startup office is any workspace leased or owned by a startup company. This may be a hotdesk in a coworking office, or a private office space.

Studio apartment / studio flat

What is a studio apartment or flat? What is the definition of a studio apartment?

A studio apartment is a living space in which the bedroom, kitchen, living room and dining area are combined into a single room. Studio apartments have no separate bedroom, but will generally have a separate bathroom.

Sustainable living

What is sustainable living? What does sustainable living mean?

Sustainable living describes a lifestyle that attempts to reduce their use of natural resources, and reduce their carbon footprint. This may be


What is telework? How does one telework?

Telework is another term for remote work, in which employees use digital services to work outside of a fixed place of work like an office.

Temporary housing

What is temporary housing? What is the definition of temporary housing in relocations?

Temporary housing is a form of accommodation offered by companies to their relocating employees as part of a relocation package, to house them whilst they search for more permanent housing. It may take the form of a serviced apartment, a hotel, an Aparthotel, or a regular apartment.

Temporary renting

What is temporary renting? How long is a temporary rent?

Temporary renting can also be called short-term letting, and is defined as renting for periods of less than six months, and as short as a few nights. Extended stay hotels and Aparthotels also fall into this definition.

Temporary resident

What is a temporary resident? What’s the definition of a temporary resident?

A temporary resident is a foreign national who has been granted the right to stay in a country for a purpose, for a limited period of time (often tied into the length of the individual’s employment contract). This may require a resident’s permit and/or work visa, and are not citizens of the nation in which they reside.

Third culture kid (TCK)

What is a third culture kid? What is TCK short for?

A third culture kid (TCK) is a child who has grown up as an expat in a country other than their family’s origins. They live an international culture – not like in their home country, and not like the local culture in the foreign country either. TCKs identify with a global identity and may display traits of different cultures.

Trailing spouse

What is a trailing spouse? What do you call a person who follows their partner for work?

A trailing spouse is a person who follows their spouse abroad, as a result of an international assignment or other international work commitment.

Travel incentive

What are travel incentives?

Travel incentives are business tools designed to change consumer behavior. They are generally a subset of an incentive program, recognition program or a loyalty program.

Travel manager

What is a travel manager? What does a travel manager do?

A travel manager is an individual generally hired by an organisation to manage all aspects of business travel, making arrangements for employees. They may also work for external travel agencies that assist businesses with their travel plans.

Urban living

What is urban living? What is the definition of urban living?

Urban living is the practice of living in built-up population centres or neighborhoods, often within cities or major towns. These areas may be low density or high density, depending on the population of the area.

Work at home professional

What is a work at home professional?

A work at home professional is an individual who is based at home in a home office, rather than commuting to an office. They may be full employees of an organisation, or may freelance for multiple companies.

Work life balance

What is work-life balance? Is work life balance important?

Work–life balance describes the equilibrium of an individual’s daily work and personal activities. It concerns the self-care and wellbeing of a person, and assumes that work and life should be equally as important.


What is Zoku? What is a Zoku? What does Zoku mean?

Zoku is a Japanese word for family, tribe or clan. It is also a Dutch hospitality brand offering a home-office hybrid concept, which combines hotel services with a serviced apartment feel, in addition to award-winning interior design and vibrant community spaces.

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Large dining events at Zoku, group dining at the living kitchen in Amsterdam