What is Zoku?
What does Zoku mean?
Who is Zoku for?
What is the Zoku Loft?
How many Zoku Lofts will you have in Amsterdam?
How big are the Zoku Lofts?
Booking & Payment
Do I need to pay online for my booking?
Can I pay in advance for my stay?
Do I have to pay a security deposit for my stay?
How long in advance can I alter my booking?
How can I cancel or alter my booking?
How long in advance can I cancel my booking?
What kind of credit cards does Zoku accept?
What kind of other payment methods does Zoku accept?
I want to book several rooms. How can I do that?
Where are you located?
How do I get to Zoku Amsterdam?
Check-in & Check-out
At what time can I check-in?
How can I check-in at Zoku Amsterdam?
I am arriving early. Can I store my luggage or other belongings?
At what time do I have to checkout?
How can I checkout at Zoku Amsterdam?
I want to stay a bit longer in town after checking out. Can I store my luggage or other belongings?
Do you offer airport pick-up?
For how long can I stay at Zoku?
My company would like to have its employees stay at Zoku. Whom should I contact?
Can I rent bikes when I’m there?
Where can I get tickets for public transport?
Where can I find the cool local highlights of Amsterdam?
How often does my Loft get cleaned?
Is Zoku staff present during the evening?
Do you have rooms with twin beds?
Are there rooms that allow disabled access?
I'm moving my business to Amsterdam. What should I do?
I'm receiving a package. What should I do?
I'm sending a package. What should I do?
I want to read a book. Where can I find a library?
I have feedback, whom should I contact?
What about children? Can I stay at Zoku with my family?
Facilities & Services
What facilities do the Zoku Lofts offer?
Besides the Zoku Loft, what are your facilities?
Do you have a gym?
Do you have a treatment room?
Is there Wi-Fi at Zoku?
Will there be parking available at Zoku Amsterdam?
Will there be parking available for (larger) events at Zoku Amsterdam?
Can I do my laundry myself? And do you have dry cleaning service available?
It's 6am in the morning. Where's my coffee?
Long day...I need a refreshing cold beer. Where should I go?
I want to change the art in my room. What should I do?
I’ve forgotten to pack my toothbrush, hairbrush and floss. It is 23:00, and I am totally exhausted. Help!
It's raining outside, and I want to watch a movie, but not alone in my Loft. What should I do?
What else happens in the TV/Game Room?
Are pets allowed?
Am I allowed to smoke inside?
I miss my guitar, and I want to play some music. Where can I go?
I lost or forgot my stuffed Teddy at Zoku. Will I ever see him again?
Eat & Drink
What are Zoku’s breakfast options?
What are the breakfast times?
What about lunch and dinner?
I’m arriving in the middle of the night at Zoku and I am hungry. Anything I can get to eat?
I have a date, and I want to show my cooking skills but I need more kitchenware. What should I do?
I want to cook with my neighbors, but my kitchen is not big enough. What should I do?
Can I charge my food and drink on my room account?
Meet & Work
I want to book a meeting room. How can I do this?
Besides the Meeting Rooms, do you have other spaces I can use to work?
I would like to plan an event at Zoku Amsterdam, whom should I contact?
Do you have teleconferencing facilities?
I see you offer a secretarial service. How can I make use of that?
I need to print something. Where can I do this?
I'd prefer working in my Loft, do you offer any office supplies?
I would love to work for Zoku Amsterdam. Whom should I contact?
Can you guys keep me up-to-date with any progress made?
I want to write an article about Zoku, how does it work?
I have a cool location for Zoku. Who should I contact?
When will you open new locations in London, Paris, etc?
I tried to click something on the website, but it doesn’t work?
I would be interested in setting up a community partnership with Zoku. Who should I contact?
Can I reach Zoku Amsterdam by phone?
What does Zoku do in terms of sustainability?
Not finding your answer? Contact us to ask!